Email: support@sornkan.com
We usually reply within 2 business days (ICT).
If you may harm yourself or feel in immediate danger, contact local emergency services or a crisis line. In Thailand: 1323 (Department of Mental Health, 24h). SORNPhut is not emergency care and never paywalls crisis guidance.
How do free chats work?
Each day you get a free quota of grounded dhamma chats. Premium (via App Store subscription) lifts the limit.
How do I cancel?
iOS Settings → your name → Subscriptions → SORNPhut → Cancel. You keep access until the period ends.
Why did the app refuse an answer?
We only answer from retrieved Tipitaka passages. If nothing grounds the reply, we refuse rather than invent a sutta.
Report a bad citation
Use “report incorrect” on the citation chip in chat, or email us with the message and reference.
Restore purchases
Open the paywall / settings restore control (when available) while signed into the same Apple ID, or contact support with your app user id.
Sandbox or promo access: use the free trial on the subscription product, or request a promo code from the developer email above with subject Shipaton judge access.